Proxies Blank in Dashboard

If you have purchased proxies, and find that there are blank areas where proxies should be in your proxy dashboard, then this means that you have selected a location that we may not have in stock currently. 

In this case, you have a few options:

  1. You may wait up to 48+ hours, and we may receive more stock in, but it is not guaranteed.
  2. Recommended -  Change your proxy locations to Mixed under the Location Preferences tab in the proxy dashboard here - 
    1. You should receive the proxy in about 10 minutes after changing the location to mixed, and saving.
    2. Note: Setting to Mixed location will provide better subnet diversity, which is the best thing to have when connecting to websites. You will spread across more ISPs, ASNs, and A+B+C class subnets.  

If you have any further questions, you may contact our support team HERE.