If you would like to downgrade your proxies, please follow the steps below:
- Login to your Proxy dashboard - Dashboard
- Select the Manage Subscription - Screenshot
- If you wish to downgrade to a 15 proxies package, from 20, please enter the "New Amount" as 15 for the package that you want to downgrade, click on the downgrade button to proceed - Screenshot
- You will be prompted next on which proxy IP that you wish to keep for your account - Screenshot
- Simply enter the IPs that you want to keep in the downgrade, and once downgraded, the IPs would be retained for your account.
If you experience any issues please send us a support ticket HERE.